Submit ›
  • Customers like
    • Trial membership price 3
    • Convenience 2
    • Convience 2
  • Customers don't like
    • Inattentive staff 9
    • Dirty machines 5
    • Policies 4

This company does not care about their customers. I was a member at their StoneRidge facility in Northern Virginia. They do not return phone calls. It takes weeks if not months to get equipment repaired. Sanitizing wipes are not replenished for days at a time. They have no secure payment site available. Staff turnover is high and employees clearly do not care about their customers. They show up,... Read more

Was this review helpful? 0 0

This franchise is the most poorly ran company I have ever done business with. I have been a member of SNAP since the first location opened up in my town. I love the SNAP gym and the kind of people it attracts. I however do not like or care for the women we "run' these locations. The petty things that go on caused by the Owner and Manager are by far the most unprofessional and immature situations... Read more

Was this review helpful? 0 0

Disgusting gym. Equipment is always broken or just about to fall apart. Add comment

I just finished speaking with my bank who successfully disputed false charges by the deceptive Snap Fitness Franchise. I paid the yearly fee & card fee, which wasn't an issue. They did not charge my monthly fee so I called corporate and they said they don't know anything and to call local. So I called the only local office and they claimed they would not charge me until I walked in the door and... Read more

Was this review helpful? 0 0

I was verbally attacked by Jon Harris at Snap fitness in Milwaukie Oregon address 4200 SE 42nd. at this fitness center they have electrical issues where members could get hurt a fire hazard, I said it should be fixed right way and Jon in front of 5 witness said to me if I don't like it get out (Yelling) members where in shock of his unprofessional behavior, and yelling how the owners don't care... Read more

Was this review helpful? 0 0

I am Shilpigupta my membership Identiy is 5795072 I join Ed snapfitness Kaushambi. In ghaziabad on 15 dec2015 and after fifteen days I stopped going to gym due to some medical issues doctor advised not to continue gym. I asked for the transfer of membership for which they want to deduct three months fee and above all they are charging g heavy transfer fee I do t know for what is all this... Read more

Was this review helpful? 0 0

I jointed a trial one month to see if like the facility. I like the facility but the manager has made very negative comments toward me and friend when we are in the facility. Last night was the end, I was on the trend mill for approx. 40 minutes the guy next to me just got off who on over 1 hours and she keep tells us we can not use more than 20-30 her regular members need the machines. ... Read more

Was this review helpful? 0 0

after 15 years in the gym biz in hampden ma the landlord and dave garvey of the chain snap fit forced me out to put their own 24/7 gym in. my rent was paid thru January but that didn't stop snap fit from breaking the law and putting a chair and lock on my door. then to add insult they put a snap sign over my sign on the roof......make sure to see all complaints about this *** and all the... Read more

Was this review helpful? 0 0

Would rate at 0 stars if possible. Staff is RUDE. Equipment is OK. They transferred my membership from another branch without my knowledge and proceeded to accrue charges onto the account after credit card number on file was changed. What is the point of paying month to month and not being able to cancel without being charged upwards of $150? This facility is out to *** OVER. Went to several... Read more

Was this review helpful? 0 0

I had been a member of snap fitness for 6 years. During the summer, i was speaking to a friend of mine, there was a young lady there that was doing an exercise wrong. I told her the correct wayto do it, finished speaking to my friend, and left. A few hours later, a get a call from police that said i sexually harassed her AND FOLLOWED HER HOME! Needless to say after getting confronted with video... Read more

Was this review helpful? 0 0
Did not find what you were looking for?
 
×
You are reading about Snap Fitness.
Filing a new complaint about
×