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1.8 Based on 88 reviews
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  • Customers like
    • Trial membership price 4
    • Convenience 3
    • Convience 3
  • Customers don't like
    • Inattentive staff 9
    • Dirty machines 5
    • Policies 4
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When I signed up for a 6 month membership, I clearly explained to the person who was helping me that I would be moving after that and did not need a longer membership. Yet she had me sign an agreement that would automatically renew and charge my credit card. When I caught the charge, I called to ask that it be reversed and the "renewed" membership cancelled, because I had not used the gym beyond that initial 6 months (as they could clearly see... Read more

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I have belonged to the snap fitness in coatesville pa for about 2 years. I love it there! Its clean and the staff is always friendly and helpful especially Julie. I would whole heartedly recommend this gym.

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The trainers except the head trainer are extremely unapproachable. It is like a favour if they answer any of your queries. The machines if not working remain not working for months. The music that they play there would be Tamil unless the owner is around. Overall, unprifessional and pathetic.

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Its been almost an year i am working out in snap fitness. Hitech city,Hyderabad, India. No proper Machines, all are broken or some other the part of the machine will be missing, I gave a complaint to replace Skipping rope from past 1 Month but till now i haven't received the item, Trainers are rude towards customer and it is all because of the manager sitting in the receiption.the manager is guiding the trainers to take money from the customer... Read more

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Poor Management! Considering taking steps toward legal action on this particular manager @ this location (Canton Michigan ) for false accusations slander or def.of character.!!!!

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Always to warm, ride creche staff,ignorant pt's who never say hi, should I keep going

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OMG at 53 I thought I was aware of a *** sales pitch. Was lead to believe the $99 joining fee was refundable after handing swipe card back and cancelling membership, there was two of us standing there listening to snap staff, both understood the same thing but now it's like, no refund wtf Snap fitness just another business that will do anything to get you to sign and direct debt, *** snap fitness mandurah Read more

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I don't think the problem in Lawrenceburg lies with corporate, it is with the Owner,, she is trying to sell her part in Snap, therefore the place is so HOT you can't stand it in there, something is always broken, she doesn't want to pay for repairs. Snap is in a perfect location but the place is going to loose all it's customers if something is done about th place Very Soon. One or two of the 4 treadmills are always broken and it takes months... Read more

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I have tried to call to pay my membership dues multiple times on many many many different days during staffing hours, I've even tried calling repeatedly up to 10 times at once to my local snap fitness left dozens of messages with my name and a clear number to call me back I even repeated myself when saying my number but no call back if I don't get an answer soon I think the BBB will be my next step Read more

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Used a tanning bed a few weeks ago while tanning the lever snapped and the bed fell on me. Worker claimed he fixed it. Well 3 days later went back and it fell on me again. Worker never reported it or fixed like he said. I suffered back neck and hip injuries from this.

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