Snap Fitness Complaints and Reviews

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Snap Fitness
Main address: 2411 Galpin Ct., Suite 110 55317 Chanhassen MN
877-474-5422, 952-474-5422, ,
  • 194+5 mobile complaints
  • $43.6K claimed losses
  • $219 average
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  • Sep 24
  • Fitness Centers
  • Preferential Pricing
  • 145

For over three years i was a customer of Snap Fitness (westboro, Ottawa, Canada) paying $50/monthly. I stopped during this past summer given the relatively high cost plus I discovered that they were giving preferential pricing to certain customers (e.g. one women was paying $10/month, another $15 and a couple were each paying $33 month. Couldn't believe this discrimination in pricing. Snap is... Read more

Was this review helpful? 5 0


  • Sep 24
  • Fitness Centers
  • Barrie, Ontario
  • Fitness Membership
  • 52

My fiancé joined Snap at the Cedar Pointe location in Barrie, about a year ago and signed on for a 6 month membership, or so he was told. He has been trying to cancel his membership for the past 5 or so months. He has called head office who state that they cannot do anything about it and he can't get a hold of the owner of this location. He has sent e-mail after e-mail and left numerous... Read more

Was this review helpful? 2 0


  • Sep 22
  • Fitness Centers
  • Service Reimburse
  • 63

To whom it may concern: I have been a member during the last 6-months (4/1 - 9/30/14) but do not know why my visits are not showing up in April, May or the first part of June and I have talked to the club manager already and no help so I tried to contact the corporate office number and that was a dead-end , as well. I need this information to be able to receive reimbursements from my insurance... Read more

Was this review helpful? 4 0


  • Aug 10
  • Fitness Centers
  • Browns Plains, Queensland
  • Snap Fitness Membership
  • 2
  • 2
  • 503

My partner cancelled his Snap fitness membership last year in May due to heavy work commitments. Come July this year he realised they were still taking payments. This is a isolated bank account so it is not checked regularly. He lost $900 and the company in BROWNS PLAINS have told us they lost all records of cancellation forms and that it is his fault for not checking this earlier. This is... Read more

Was this review helpful? 9 0


  • Aug 06
  • Fitness Centers
  • Ladner, British Columbia
  • Contract Cancellation Fee
  • 378

I purchased a membership from snap fitness for around $30 a month from their Ladner BC location. 2 months down the line I looked at how much they were charging me and it was raised to $45 monthly, when I called to complain I was told that the $30 was just for the first month. I was furious since they gym was extremely dinky and had hardly any proper equipment for weight lifting so I told them I... Read more

Was this review helpful? 7 0


  • Aug 02
  • Fitness Centers
  • Binding Contract
  • 4
  • 4
  • 348

They advertise and TELL you no membership or binding contract but in the fine print it says you have to give 30 days notice to cancel your membership. Funny because that was never mentioned or advertised. By the time I noticed the charges I had paid $120 FOR NOTHING and all the manager had to say was basically I should have read the fine print. Not to mention I never recieved my personal training... Read more

Was this review helpful? 9 1


  • Aug 01
  • Fitness Centers
  • Memphis, Tennessee
  • Filthy Fitness Center
  • 1
  • 1
  • 86

This place is dirty !! Air and manager/owner does not work !! Good luck canceling your membership !! They just keep taking your money !! This place is a sorry excuse for a gym !! Save your money and go to wellworks !! Read more

Was this review helpful? 7 0


  • Jul 19
  • Fitness Centers
  • Morristown, Vermont
  • Fitness Club Rules Negligence
  • 326

I am a member of multiple gyms in Pennsylvania YMCA La Fitness etc and the snap fitness in my hometown is actually not that bad at all. Here I am visiting my sister in Vermont and the only gym is a dinky run of the mud snap fitness with terrible customer service to maybe just out of towners. I work 9 hours a day with a thirty minute commute so the only time I can workout is about 6 to 730 in the... Read more

Was this review helpful? 7 0

I would not recommend snap fitness to anyone.I am lucky enough to have the one here in Keswick Ontario Canada. The easiest way to describe it is the staff and the generosity sucks. My daughter had a membership there and they threatened her if she did not pay that she would be taken to collections after numerous attempts to clear up this matter Add comment

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