Snap Fitness Complaints and Reviews

Had an experience with Snap Fitness?   Submit review ›
Snap Fitness
Main address: 2411 Galpin Ct., Suite 110 55317 Chanhassen MN
877-474-5422, 952-474-5422, , http://www.snapfitness.com/corporate/contact/
  • 200+5 mobile complaints
  • $50.4K claimed losses
  • $246 average
Had an experience with Snap Fitness?
Submit review › Submit review ›

     

  • Oct 13
  • Fitness Centers
  • Gym Operation
  • 24

The management is very awful. Nobody knows when your fitness center will be launched in Ghaziabad, India Called you guys like thousand times but nobody have information when your Ghaziabad center will be launched. On call they say that center is working but when you go to the location it's completely undeveloped with just a board outside and concrete everywhere. They say you will get a call back... Read more

Was this review helpful? 0 0

     

  • Oct 10
  • Fitness Centers
  • Minneapolis, Minnesota
  • Cardio Machine Tv
  • 87

I have tried 2 snap fitness in the Twin Cities area. Both have staff that say they are going to fix an issue or clean an area and then do nothing about it. The main issue with members seem to be the television. There is one television for every four pieces of cardio equipment. That is if The TVs are working, and the remotes are available and working. I have found that TVs or remotes often do not... Read more

Was this review helpful? 1 0

     

  • Oct 08
  • Fitness Centers
  • Poor Service
  • 1
  • 1
  • 111

Paid the trial and they're real quick to take your money....thats it. Hiding behind voice mail and the web site and not paying human beings to answer the phone is the definition of management that would have to improve to be ***. DO NOT force me to operate your way to maximize profits. I am the customer....you operate our way or go out of business and answer for grand larceny....the theft of... Read more

Was this review helpful? 1 0

     

  • Oct 04
  • Fitness Centers
  • Gym Membership
  • 1
  • 1
  • 278

I ordered the free 30 day trial card for 9 bucks and it came in the mail. When I went to use the card, it would not let me in the door. Although on the website it says free 24/7 membership to any gym in the country, apparently thats not true as my local gym says it only works during staffed hours? On top of that, in order for my free membership trial to work, I have to sign up for a membership... Read more

Was this review helpful? 4 4

     

  • Oct 04
  • Fitness Centers
  • Pittsburgh, Pennsylvania
  • Cancelled Membership Charges
  • 6
  • 6
  • 155

Relocating (45 miles away) so I notified Snap Fitness McKnight Road Pittsburgh. Was told that since it was 10-03-14 I would be charged another month (for 11-14) for a service that I wasn't going to use. Asked them to waive it under the circumstances, was told that it could not. Asked again was told that it could not. Why asked I, I'm not going to use it. Was told that I had signed a contract and... Read more

Was this review helpful? 0 4

     

  • Oct 03
  • Fitness Centers
  • Kammanahalli, Karnataka
  • Fitness Membership
  • 92

Iv been  a gym go-er for around 4 years. My friend unfortunately asked me to try Snap out. So when I joined he told me snap is'24/7', the gym has been closed for two days on account of Dusshera. The watchman himself is clueless as to when it will open. I immediately went to the Mosque Road branch to transfer to there, and Mr. Naresh who spoke to me said, Only annual memberships are transferable,... Read more

Was this review helpful? 0 2

     

  • Sep 24
  • Fitness Centers
  • Preferential Pricing
  • 296

For over three years i was a customer of Snap Fitness (westboro, Ottawa, Canada) paying $50/monthly. I stopped during this past summer given the relatively high cost plus I discovered that they were giving preferential pricing to certain customers (e.g. one women was paying $10/month, another $15 and a couple were each paying $33 month. Couldn't believe this discrimination in pricing. Snap is... Read more

Was this review helpful? 6 0

     

  • Sep 24
  • Fitness Centers
  • Barrie, Ontario
  • Fitness Membership
  • 110

My fiancé joined Snap at the Cedar Pointe location in Barrie, about a year ago and signed on for a 6 month membership, or so he was told. He has been trying to cancel his membership for the past 5 or so months. He has called head office who state that they cannot do anything about it and he can't get a hold of the owner of this location. He has sent e-mail after e-mail and left numerous... Read more

Was this review helpful? 2 0

     

  • Sep 22
  • Fitness Centers
  • Service Reimburse
  • 96

To whom it may concern: I have been a member during the last 6-months (4/1 - 9/30/14) but do not know why my visits are not showing up in April, May or the first part of June and I have talked to the club manager already and no help so I tried to contact the corporate office number and that was a dead-end , as well. I need this information to be able to receive reimbursements from my insurance... Read more

Was this review helpful? 4 1

     

  • Aug 10
  • Fitness Centers
  • Browns Plains, Queensland
  • Snap Fitness Membership
  • 2
  • 2
  • 566

My partner cancelled his Snap fitness membership last year in May due to heavy work commitments. Come July this year he realised they were still taking payments. This is a isolated bank account so it is not checked regularly. He lost $900 and the company in BROWNS PLAINS have told us they lost all records of cancellation forms and that it is his fault for not checking this earlier. This is... Read more

Was this review helpful? 9 0

More results for "snap fitness"

 
×
You are reading about Snap Fitness.
Filing a new complaint about
×