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Just received the following email: Hello, This notification is to remind you that you will be billed the Snap Fitness Club Enhancement Fee this April. The fee amount is stated below and goes toward club improvements. If you have questions, please contact your club....
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Anonymous
Anonymous

https://topclassactions.com/lawsuit-settlements/lawsuit-news/786495-snap-fitness-class-action-challenges-called-club-enhancement-fee/

Anonymous
Mark

They told me the contract that I had back in 2014 did not have this annual enchantment fee and that they sent several emails prior to charging this fee but i never got it (the...

1.0
Delano, Minnesota
#1013299
Reply to reviews
I have had problems since the day I signed up. While Chris gave me a walk through, I asked him there is another fitness place not far from here that is cheaper so why should I choose your place? He said " we are more hands on than they are, give more attention to the...
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2.4
#1096993
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Bought a 12 month membership for 100 dollars that owner advertised. There was nothing in the contract that said any additional fees could be added during that 12 months. within two months got a notice that i had to pay 35 dollars more for enhancement fee and franchise...
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Anonymous
DYoung

Well friend, I just had the displeasure of speaking to this moron on the telephone. Steroids baby!!! He is abrupt, rude and overall a big ***. You're better off not having t...

1.5
I liked
  • Would have been convenient if i could have used it
I didn't like
  • Membership scam that cost me the 100 dollars
#1047739
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Snap Fitness - Owner Review

Snap Fitness
#1102514
This man has no idea how to treat people. Brian Barthel, the owner is a rude individual who can't control his temper. I would avoid this place at all costs!
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Snap Fitness - Great people...great service

Snap Fitness
#1080506
4.8
Details
Had memberships for my Cornerstone Christian Girl Athletes. The staff was well prepared and always ready to help.
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Additional Fees
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Equipment Quality
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website

Snap Fitness Membership Review

Snap Fitness
#1011145
2.8
Details
I have been going to SNAP locations for at least 5 years 3 or more times per week. Oakridge NJ location call up and cancelled membership without notice. I have been on insurance payment for las 2 years. They no longer accept insurance. SNAP requested immediate payment. Not friendly people. Would never recommend to anyone after this. Removed the full membership of wife.
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Additional Fees
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website

Short Review on February 12, 2017

Snap Fitness
#1006860
2.3
Details
I joined just few days back .in snap fitness centre they providing service average si be careful before joining .but not bad but still it's not so good Bcz newly opened in shivamogga but since few days some instruments not working properly so not good what they say it is average
Comment
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Additional Fees
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website
I started my membership towards the beginning of April. Over time I have gone to the gym less and less due to family reasons and financially. My account was charged $43 a month, until this month which was charged $63. When asking the manager why, I was told it was...
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1.2
#1087597
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We have no toweletts, T.V., the stationary bike I ride, the seat is damaged, the strap is missing (months ago) and the floors are filthy. Since I do floor exercises, it is very evident. Can someone please tell me or post something on the board as to what is going on?...
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2.9
#1088739
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I canceled my Snap Fitness membership in mid March 2017. This was after almost a decade of being with Snap. I was informed I would be charged for an additional month, and I understood that. I didn't like it, but knew that's what I signed up for. In April I looked as to...
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Anonymous
Bill McMahon

SNAP in Norwood Young America MN. Have been a member for some time. In April 2017 I was charged and additional $35 dollar so they could buy NEW equipment. I was not notifie...

Anonymous
Anonymous

This is resolved. SNAP was proactive and helpfull!

2.3
Chanhassen, Minnesota
#1030535
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The SNAP in Gilbert Az has had 2/3 a/c's broken for 7 weeks. The heat in Arizona is excessive to say the least. With two a/c's down the gym stays at roughly 90. Owner refuses to fix the air and corporate will not respond to phone calls or emails. I am quitting this...
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#1091321
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A lot to explain 1. Got appt. 11or11:30 to check out gym no one showed up till at least 12 . So i left, cause i was upset and didnt want to start off on a bad note. 2. I figured it was my day off and i really wanted to start so i went to the raceland, La location , was...
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3.8
#1079467
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I was recently a member at snap fitness but decided to cancel my membership for the month of December. I gave my notice in November and was charged for the month of December which is fine because it wouldn't be a full 30 days until December 17th. January goes by and...
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Anonymous
Smitty

I hope you cancelled in writing and 30 days before the next billing period.That's in the fine print. That company is not entirely ethical and each local franchise is individua...

2.2
I didn't like
  • Fooling their customers
  • Customer service and their attitude
  • Rude management
#1001059
Reply to reviews
I put the enhancement fee in dispute as I've been a Snap member for more than 6 years and never heard of this before. I tried emailing the manager to ask them to produce MY contract, which they never did. I put it in dispute with my cc company 6 weeks ago, and neither...
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2.5
#1047624
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