I signed up using my bank debit card in November 2016; I went in to the facility last of Sept to cancel when my contract was up; I spoke to the general mgr, Janette, and gave her a written request. She sId she would take care of it. In January I saw I was still being...Read more
Because I was not willing to pay several hundred dollars per month I was delegated to a 2nd call customer. Coaching staff would butt in and use equipment I was working on. They let me know with their attitude that I was not important because I was not willing to pay...Read more
I have tried to cancel this credit card charge from Snap fitness by email like they say to do. 3 months later I am still being charged by these crooks. Don't pay by credit card, better yet go somewhere else for exercise. I guess one thing, I am getting some cardio...Read more
Join Snap Fitness because I travel all over the place and I thought this you know my home dream would stay the same but it didn't the more I worked out anywhere else they transferred all my personal information and files to the gym I was at which wasn't I didn't think...Read more
My trainer Todd Black had me pay in advance for sessions then didn’t show for 6 sessions and refuses to reimburse me. He works out of the Snap Fitness on Frankford Rd in Dallas. Management refuses to get involved.Read more
Snap Fitness - No answer and excessive fees and charges
It says its free to join and yet i was charged 35 dollars when i joined...now i am 85 cents short on a payment so you charge me a fee of 27 dollars...thats ridiculous. I would like the fee taken cate of and for you to take a look at why i was charged a sign up fee when its suppose to be free.
Billings, Montana Province
Purchased training sessions and paid in advance and only completed 50 % prior to location going bankrupt. My membership was also valid until end of December 2017. I have Left several email messages and voicemail messages and I have yet to hear back from head office or...Read more
We have been members at a snap fitness for years in Half Moon Bay, California. It was the only game in town for my boys so I put up with their *** equipment, their lack of shower facilities and their poor customer service. They wanted my boys to be door monitors to...Read more
Snap Fitness - Owner Review
This man has no idea how to treat people. Brian Barthel, the owner is a rude individual who can't control his temper. I would avoid this place at all costs!
I have had problems since the day I signed up. While Chris gave me a walk through, I asked him there is another fitness place not far from here that is cheaper so why should I choose your place? He said " we are more hands on than they are, give more attention to the...Read more
Do you have something to say about Snap Fitness? What happened? What can we help you with?