Snap Fitness Contact Information

Toll-Free Number:

  • (877) 474-5422
  • (952) 474-5422 Toll free
  • (877) 474-5422

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Currently you can call only US numbers.

Headquarters Address:

Snap Fitness
2411 Galpin Ct., Suite 110
Chanhassen, MN 55317
USA

Social Networks:

Summary of Snap Fitness Customer Service Calls

241 TOTAL CALLS
87% SUCCESSFUL CONNECTIONS
01:35 AVG CALL DURATION
3% ISSUES RESOLVED

Customers Contact Snap Fitness to Ask about:

Activation/ Cancellation:

  • “Memebership cancelation”
  • “I have been trying to cancel my membership, local gym will not answer . One one he answered once I told them I wanted to cancel they hung up on me and took phone off hook.”
  • “Cancellations”

Payments and Charges:

  • “Unauthorized debit”
  • “Gym is closed, pay my bill”
  • “Im never got my $8.95 pass for the moth mailed and you guys charged me $40”

Cards:

  • “Leting people in with one card”
  • “Change credit card”
  • “My access card”

Account:

  • “My account”
  • “Cant log in”
  • “Took money out of my account and it didnt say if a card was being sent or not.”

Refund:

  • “Refund”
  • “Needed to get refund on my booking”

Request for Information:

  • “Concerns”
  • “Club inquiry - did it close?”

Website/ Application:

  • “Unable to get on web site”

Return/ Replace:

  • “Changing locations”

Other:

  • “Harassing emails”
  • “Key cars”
  • “Inquiring”

Snap Fitness Rating Stats

2.1 out of 5 stars
based on 162 reviews
See all 464 reviews reviews

Rating stats

  1. 56 reviews
  2. 65 reviews
  3. 24 reviews
  4. 7 reviews
  5. 10 reviews

Rating trend

About Snap Fitness

Top 5 Snap Fitness Services

Membership, Customer Care, Sanitary Conditions, Free Trial, Pass

Top 5 Snap Fitness Products

Facility, Gym Facility

Top 5 Likes about Snap Fitness

Convience, Convenience, Trial membership price, Members, I was attacked by jon harris club manager

Top 5 Dislikes about Snap Fitness

Inattentive staff, Non working tvs, Dirty machines, Policies, No response to calls

Summary

Snap Fitness was started in 2003 by Peter Taunton and Chad A. Kirchoff. Snap Fitness is based in the Minneapolis suburb of Chanhassen, MN at 2411 Galpin Court, Suite 110Chanhassen, MN 55317. It is a fast-growing franchiser of compact, state-of-the-art 24/7 fitness centers in Canada and the United States. The company operates over 900 open locations not only in North America but also in India and Australia. The facilities feature 24/7 access, cardio and strength-training equipment. Company's policies include the elimination of contracts members pay month-to-month, the ability to freeze memberships for up to three months annually and freedom to use any Snap Fitness club in North America. Customer service of the company is available at 952-474-5422 and Toll-Free: 877-474-5422 or via email: inquiries@snapfitness.com.

Snap Fitness reviews and complaints

Snap Fitness is ranked 37 out of 500 in Fitness Centers category

Area Served

USA

Payment Methods

MasterCard

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Snap Fitness Stats

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Number of Reviews

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Number of Comments

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Number of Calls

No calls for this period.

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