Snap Fitness Phone Numbers and Emails

Toll-Free Number:

  • (877) 474-5422
  • Last call:

Snap Fitness Emails:

Accessibility
Customer Service
Membership Inquiries
Legal
Copyright Infringement Inquiries, Privacy Inquiries
Media
Sales/ Reservations
Group Membership Sales, Vendors and Wholesale
More phone numbers and emails Less phone numbers and emails

Snap Fitness Contact Information

Snap Fitness Website:

Snap Fitness Help Center:

Corporate Office Address:

Lift Brands, Inc.
2411 Galpin Court, Suite 110
Chanhassen, Minnesota 55317
United States
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Snap Fitness Rating Based on 182 Reviews

Rating details

2.0
more details
Customer service
Location
Diversity of Products or Services
Product or Service Quality

Rating stats

Rating trend

Summary of Snap Fitness Customer Service Calls

243 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Snap Fitness Customer Service?

Payments and Charges Question:

  • “Billing issue”
  • “Membership payment”
  • “Payments”

Activation/ Cancellation Question:

  • “Cancel membership-gym is closing”
  • “Cancellation of membership”
  • “I Cancel my subscription I am still being charged”

Cards Question:

  • “Just registered need card”
  • “Late fee associated with deleted card from billing account but it still charged the account”
  • “Unable to get a key card, no one in the office”

Product/ Service Question:

  • “Membership”
  • “Well I signed up and it's saying I'm not showing n the system but it did take a payment outta my bank account”
  • “Email not working”

Refund Question:

  • “Refund”

Account Question:

  • “Freeze account”
  • “Account detail”
  • “Money drifted from my account even though the gym closes permanently”

Request for Information Question:

  • “Find out my due date for dues”
  • “Membership questions”
  • “I had paid 10000 in Jan 2020 at Kaggadasapura branch, Bangalore.Due to covid situation the gym is closed. When will it open and what about my amount which I paid?”

Staff Question:

  • “Customer service”
  • “Unhappy with service”
  • “Need customer service about someone who signed me up was rude and lied about prices.”

Return/ Replace Question:

  • “Money that wasn't returned”
  • “Got a membership few days ago now company is changing brands”
  • “Changing locations”

Website/ Application Question:

  • “Gym not open on May 18 And your website says you're going to be open”

Shipping and Delivery Question:

  • “Did not receive membership card”

Other Question:

  • “Prices”
  • “Want to talk with alive person”
  • “Membership, end it.”

About

Snap Fitness Terms of Service
Thank The User of Website for visiting snapfitness.com, which is owned by Lift Brands, Inc. or one of its wholly-owned subsidiaries ("Lift Brands," Website" Website" and Snap Fitness's'). These Terms of Use ("Terms of Use") govern The User's use of this Site. The Company reserve the right to update or modify these Terms of Use at any time, without prior notice, by posting the revised version of these Terms of Use behind the link marked "Terms of Use" at the bottom of each page of this Site. These changes will be effective as of the date The Company post the revised version on this Site. The User's continued use of this Site after www.snapfitness.com have posted the revised Terms of Use constitutes The Customer's agreement to be bound by the revised Terms of Use. Whenever these Terms of Use are changed, Website will update the "effective date" at the top of this page. Be sure The User of Website check the effective date to see if these Terms of Use have been revised since The Customer's last visit.
To read more: https://www.snapfitness.com/us/terms-and-conditions/
Snap Fitness Privacy Policy
This online privacy policy (this "Policy") describes the information www.snapfitness.com collect from or about The Client of Snap Fitness through this website. It also describes how The Company use and share that information and some of the steps www.snapfitness.com take to protect The User's privacy. This Policy applies only to information collected through this Site. It does not apply to third-party sites or to websites owned by Lift Brands on which it is not posted. It also does not apply to information collected through other channels, such as over the phone or in person. Some of the information The Company collect through this Site may be "personal information"—information that identifies The Client of Snap Fitness personally, alone or in combination with other information available to Snap Fitness Please take a few minutes to review this Policy before using this Site. By using this Site, The Client are consenting to the collection, use and disclosure of The User's information as set forth in this Policy.
To read more: https://www.snapfitness.com/us/privacy-policy/
Snap Fitness FAQ
Check out Snap Fitness's' Snap Fitness membership FAQs below and find the answers The client of the Snap Fitness is looking for. Membership dues vary by location since each club is individually owned and operated. From there, The Client of Snap Fitness can view pricing for the type of membership The Client are inquiring about. Contact The Customer's local club and a staff member will be able to explain the process and assist The User One of the benefits of being a Snap Fitness member is that The User of Website can use any one of Snap Fitness's' Snap Fitness locations. The Client's home club handles The User's membership benefits and billing, so The Customer's membership is automatically be transferred to the club The Client of Snap Fitness are attending most often - even if it is not the club where The User of Website signed up. Because cancellation rules may vary from state to state, specific information on cancellation can be found in The Client's Membership Agreement.
Top Snap Fitness Services

Membership, Sanitary Conditions, Gym Membership Free Trial

Top Snap Fitness Products

Gym Facility, Treadmill Facility, Tanning Bed Facility

Snap Fitness Pros and Cons

Pros: Convience, Convenience, Was close, Trial membership price, Multiple locations

Cons: Inattentive staff, Not being staffed adequately, Non working tvs, Customer service and their attitude, Cleanliness equipment condition

Related Companies

Lift Brands, Snap Fitness Canada, 9Round, Snap Fitness India, Snap Fitness Australia

Summary

Snap Fitness was started in 2003 by Peter Taunton and Chad A. Kirchoff. Snap Fitness is based in the Minneapolis suburb of Chanhassen, MN at 2411 Galpin Court, Suite 110Chanhassen, MN 55317. It is a fast-growing franchiser of compact, state-of-the-art 24/7 fitness centers in Canada and the United States. The company operates over 900 open locations not only in North America but also in India and Australia. The facilities feature 24/7 access, cardio and strength-training equipment. Company's policies include the elimination of contracts members pay month-to-month, the ability to freeze memberships for up to three months annually and freedom to use any Snap Fitness club in North America. Customer service of the company is available at 952-474-5422 and Toll-Free: 877-474-5422 or via email: inquiries@snapfitness.com.

Snap Fitness reviews and complaints

Snap Fitness is ranked 47 out of 386 in Fitness Centers category

Area Served

USA, Canada

Payment Methods

MasterCard

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