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2.0

My membership was terminated by Snap for reasons I won't go into, but can we say reverse discrimination? Or possibly senior discrimination!

Anyway, I asked for a refund since it was their decision to terminate my membership, but found I was not only not refunded half a month, but also charged for another month as well. The manager says she put all the money back into my bank account, but so far it hasn't shown up. I contacted my bank and they told me they can make sure that no more charges are taken out of my account so I will give her another week, just in case she does good on her word to credit my account since I called her to let her know so far the credit hadn't shown up, but if I don't see it in a week, I will be going to the bank to take action as necessary to prevent them from getting any more of my money and am considering a small claims suit just to make a point that they can't rip people off. The good news is we live in an area where there are more fitness centers and found a much better fit that we didn't realize was out there because we had been stuck at Snap.

And the prices are competitive, too and with FREE classes for all levels of fitness. So if I can get the money situation squared away, it will be a lesson well learned!

Reason of review: Problems with payment.

Monetary Loss: $83.

Preferred solution: Full refund.

Snap Fitness Pros: Location.

Location: 11083 Marsh Rd unit d, Bealeton, VA 22712, USA

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