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Customer service
Equipment Quality
1 comment

There are several younger kids(20 yrs or so) who use Portable steps in front of other machines so equipment cannot be accessed for use. They leave equipment lay all over and employees don't clean up or say anything about it because they are his buddies.

Also not sure if they have an actual membership, they are actually let in by employee a lot. Also rude language and rude comments used and no gym etiquette encouraged ever! Quite the click going on.

Not sure the "personal trainer" is even certified but charges to train. Small kids also coming in to gym.

Reviewer is in unhappy mood. This person stated that there is a room for improvement of not being staffed adequately and cleanliness equipment condition. Please immediately contact the author of this review to discuss poor customer service of snap fitness gym facility. Snap Fitness needs to "better management" according to poster's claims.

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Have notise a lot of Snap Gyms are very small and lack space and can be claustrophobic when busy. My impression is that many of these gyms are not really run for members as customer complaints are not listened to.

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