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2.1
Details
Additional Fees
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website
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Nice staff but watch with this company! Lots of hidden cancellation clauses and customer services does not exist.

I have been heavily ripped off here, emailed one of their many email addresses and cancelled my direct debit to find a month later that they had just taken more money...to top it off I cancel in the gym and I'm told that because 30 days from today is after the next payment date I have to pay again?!?!? Shocking! Not been in the place for about 7 weeks but charged until later July.

Stay away!!!! Pure gym is 2 min away and have the price!

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