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Snap Fitness - Terrible

I can never get no one to answer any phone just to answer a simple question
#1193595
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Snap Fitness - Don't ever go to snap!

Call ended and said please try again later when trying to call. Snap is taking my money when i cancelled months ago! Worst gym ever!!
1.0
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Winkler, Manitoba
#1179446
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I wanted to personally let you know how outstanding I think Snap Fitness is in Dewitt, Iowa. The staff is extremely personable and quick to answer any questions. Ashley, Denise, and Dylan greet everyone who walks in without hesitation. The facility is always clean and...
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5.0
#1177584
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Snap Fitness - I told one thing, and then told another.

Ridiculous customer service. I was told that I could put my account on hold no problem. Because of confusion on Holly Ridge snap fitness’s management. My account was never put on hold and I was charged an additional month. Now I’m being told I need to backpay and the best they can do is knock three months off.
2.6
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Holly Ridge, North Carolina
#1175587
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I signed up using my bank debit card in November 2016; I went in to the facility last of Sept to cancel when my contract was up; I spoke to the general mgr, Janette, and gave her a written request. She sId she would take care of it. In January I saw I was still being...
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#1164998
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Because I was not willing to pay several hundred dollars per month I was delegated to a 2nd call customer. Coaching staff would butt in and use equipment I was working on. They let me know with their attitude that I was not important because I was not willing to pay...
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#1138384
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I have tried to cancel this credit card charge from Snap fitness by email like they say to do. 3 months later I am still being charged by these crooks. Don't pay by credit card, better yet go somewhere else for exercise. I guess one thing, I am getting some cardio...
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#1134488
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Join Snap Fitness because I travel all over the place and I thought this you know my home dream would stay the same but it didn't the more I worked out anywhere else they transferred all my personal information and files to the gym I was at which wasn't I didn't think...
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Anonymous
Anonymous

Ever hear of a period? Christ.

Anonymous
Anonymous

I hate spell check I just wanted to stay at club i was close too but I got really pissed at my information being shared but it's in fine print that if you use a gym more in on...

1.8
Huntsville, Ontario
#1129704
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My trainer Todd Black had me pay in advance for sessions then didn’t show for 6 sessions and refuses to reimburse me. He works out of the Snap Fitness on Frankford Rd in Dallas. Management refuses to get involved.
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Anonymous
Mary Metzler

Again today he said the check was mailed last Monday. He had also stated that the check was stolen and cashed. Unbelievable to me that Snap Fitness continues to support this...

#1129592
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Contact Snap Fitness

Mailing Address:
Snap Fitness Corporate Headquarters
2411 Galpin Ct., Suite 110
Chanhassen, MN 55317
Phone:
(877) 474-5422
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Snap Fitness Products and Services

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Snap Fitness - No answer and excessive fees and charges

It says its free to join and yet i was charged 35 dollars when i joined...now i am 85 cents short on a payment so you charge me a fee of 27 dollars...thats ridiculous. I would like the fee taken cate of and for you to take a look at why i was charged a sign up fee when its suppose to be free.
4.0
Details
Additional Fees
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website
Billings, Montana Province
#1124643
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