Most helpful review

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Verified Reviewer
New Reviewer

Problem on billing

Snap Fitness - Problem on billing
On 8/15/22 I joined Snap. Im a retired veteran paid a one time membership fee of $21.35 (SilverSneakers) and today while in my account I see you had charged me another $42.65. I was told there would be no other fees!! Please return my $42.65 to my account. Thanks Stephen Minton
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1 comment
#2282174

Not surprising

ID
#3943042 Review #3943042 is a subjective opinion of poster.
Location
Norton, Ohio
Loss
$43
Preferred solution
Full refund

Safety and health hazard

Snap Fitness - Safety and health hazard
Snap Fitness - Safety and health hazard
We have been members for over 2 years. There are constant plumbing issues, uncleanness, building problems and tore equipment. Someone needs to file complaint against owner for misrepresentation on the Snap Fitness name. It took my husband and I to clean this facility as paying members. This place is waiting for lawsuit.
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ID
#3620675 Review #3620675 is a subjective opinion of poster.
Location
Angleton, Texas
Pros
  • Convience

Gym complain Alice, Texas 78332

My Membership Is About To Be Terminated Because Im Helping A Friend Workout, I joined Snap So My Friend Can Know What To Do & Staff Says Im Personal Training Him I am not receiving no money for helping him & I joined Snap to help him My name is Gilbrando Garza US ARMY (retired)
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ID
#3480787 Review #3480787 is a subjective opinion of poster.
Location
Alice, Texas
New Reviewer

Gym complain Alice, Texas 78332

Staff and Manager Issues While My friend & I worked out in Alice, Texas 78332 while me and my buddy trained staff tells me we cannot train together they say I am personally training & staff at Snap does personal training
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ID
#3468162 Review #3468162 is a subjective opinion of poster.
Location
Alice, Texas
Pros
  • Convenience
Cons
  • Not being staffed adequately
  • Arrogant owner
Preferred solution
Let the company propose a solution
New Reviewer

Can silver sneakers members go to Lindstrommn snap fitness free?

Ive left 5 messages with no return call in LINDSTROM and Bethel with no return call or email. Just wondering if you are a silver sneakers member, if you can go to snap fitness for free? Simple question, no customer service contacting people back. Please let me know, Id greatly appreciate it! Thanks!
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ID
#3296527 Review #3296527 is a subjective opinion of poster.
Location
Indianapolis, Indiana
New Reviewer

Payment

Snap Fitness - Payment
Well I signed up and it's saying I'm not showing n the system but it did take a payment outta my bank account
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ID
#2790331 Review #2790331 is a subjective opinion of poster.
Loss
$112
Preferred solution
I wanna go to the gym

Harassment

reason write this note that I has doing good at gym cleaning and been doing good since gonna on my family tell me person call my family harassment them about me but I work there and not my family dose not work there gym only me tell me info. what he said about me make up different story about me though I came by gym that lie different story... im hard of hearing my email is tbohannon16@***.com
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ID
#2734988 Review #2734988 is a subjective opinion of poster.
Location
Milwaukee, Wisconsin

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Dispute of a payment

I recieved a call that you sent a claim to collections. This was for a monthly membership back in 2018, for the medical lake snap fitness. This was the first i had heard since the email that i have back from 2018 canceling the membership and the correspondence that it was all taken care of.

User's recommendation: Be careful with your dealing with snap fitness the give the run around.

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ID
#2596704 Review #2596704 is a subjective opinion of poster.
Loss
$103
Preferred solution
Full refund
New Reviewer

Not good