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I resigned my membership from the Berthoud Snap Fitness in mid-March. I did this because my arthritis and bad knee prohibit me from using much of the equipment. My Doctor told me to go to low impact exercises like swimming and pool workouts. In the interim, I got a...
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I liked
  • Convenience
I didn't like
  • Being over charged
#1026342
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So I signed up on their website for a full membership for my wife and I, the cost was $69.95 for "online program fee", $59.95 for the membership, and then $30 for the access cards. After my card was charged, I received a welcome e-mail, telling me that my cards would...
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Anonymous
Anonymous

If you signed up online and read what it said, then it states that your membership starts when you get your cards..

#1020302
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Just received the following email: Hello, This notification is to remind you that you will be billed the Snap Fitness Club Enhancement Fee this April. The fee amount is stated below and goes toward club improvements. If you have questions, please contact your club....
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Anonymous
Anonymous

https://topclassactions.com/lawsuit-settlements/lawsuit-news/786495-snap-fitness-class-action-challenges-called-club-enhancement-fee/

Anonymous
Mark

They told me the contract that I had back in 2014 did not have this annual enchantment fee and that they sent several emails prior to charging this fee but i never got it (the...

1.0
Delano, Minnesota
#1013299
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Snap Fitness Customer Care Review

Snap Fitness
#985306
Be careful when you join this gym they have the worst customer service they tell you that they will give you a discount through your insurance after 1 month but is not true and after you sign the year contrat and and you ask about your discount they tell you that is nut their problem if your insurance don't pay for it
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Snap Fitness Gym Facility Review

Snap Fitness
#898521
1.5
Details
Bad service Ravenna Ohio, has dirty equipment I paid for a year up front 5 days later won't let me cancel and get my money back!!
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Additional Fees
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
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Value for money
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Snap Fitness Gym Facility Review

Snap Fitness
#892622
3.6
Details
I just wrote about the Snap Fitness in Corpus Christi Texas on Cimarron Road, I do hope that this is kept confidential and just somebody do a surprise visit and review the facility. It will be to the benefit of the owner.
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Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website

Snap Fitness Sanitary Conditions Review

Snap Fitness
#892620
I belong to to the snap Fitness that is located in Corpus Christi Texas on Cimarron Road. I left the gym and went to Gold's Gym because the place is looking filthy. The carpets have not been vacuumed the bathroom has not been cleaned the machines have coffee or juice spilled on them and it is not very appealing.
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Gym at corner of Sullivan and Greenwell Springs Rd in Baton Rouge has a disgustingly filthy men's restroom. The urnial is yellow and appears to have never been cleaned. Dirt in that restroom along the wall is also disgusting. The restroom also smells. While the floor...
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2.4
I liked
  • Equipment and facility adequate for my needs
I didn't like
  • Cleanliness equipment condition
#1008196
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About a year ago I tried to use my Washington state membership while spending the winter in Alabama. The local franchisee would not let me use his location and when I contacted the headquarters no refund was offered and a follow up never occured. Now I am back in...
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2.3
I liked
  • Multiple locations
I didn't like
  • Staff are unfriendly
#1007373
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Possibly the worst gym in Lucknow given the status and mismanagement . No proper equipment. They have anything but intelligent staff . Had my earphones stolen under the CCTV and ban on chalks calling it a white wash. Manager is more than rambunctious and loutish late...
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1.3
#1003480
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I was recently a member at snap fitness but decided to cancel my membership for the month of December. I gave my notice in November and was charged for the month of December which is fine because it wouldn't be a full 30 days until December 17th. January goes by and...
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Anonymous
1Theresa

I cancelled for my son one year ago and they continue sparatic withdrawals. I continue the fight and have had to close my account and notify all my other direct withdrawal com...

Anonymous
Smitty

I hope you cancelled in writing and 30 days before the next billing period.That's in the fine print. That company is not entirely ethical and each local franchise is individua...

2.2
I didn't like
  • Fooling their customers
  • Being charged after cancelation
  • Rude management
#1001059
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Dear Concern, i would like to share my experience with Snap Fitness, how this franchise dealing with the gym members and how they are making money and cheating the clients. i have decided to join, Snap Fitness-Vasant Kunj Delhi Branch from 1st of August 2016, i have...
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1.2
#1000880
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I went to work out there on January 2nd, and noticed that there were no staff members in the facility, i like to note that i do not like to work out in a health club that is unsupervised, do to safety reasons. What more can i say, i am a dissatisfied customer, it makes...
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4.3
#995968
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This business will steal from you and plead ignorance, I handed in my cancellation of membership form and they claim to of lost it, and when I tried to get refunded many months later for continuing to be charged monthly, the general manager wouldn't even show the...
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2.2
#985850
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