Not resolved
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

I started my membership towards the beginning of April. Over time I have gone to the gym less and less due to family reasons and financially.

My account was charged $43 a month, until this month which was charged $63. When asking the manager why, I was told it was because of a $20 late fee. Which was not on my part because I had gone 2 days before my card was supposed to be charge to change the card information. This was not on my part.

Then when I ask to end my membership they tell me I'm still going to be charged for September because I was supposed to give a 30 notice? I was never told when making the membership I would have to give a 30 day notice.

I asked for a refund but I doubt I will get it. Not impressed with your staff or prices Snap Fitness!!

Review about: Snap Fitness Membership.

Reason of review: Problems with payment.

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