Just received the following email: Hello, This notification is to remind you that you will be billed the Snap Fitness Club Enhancement Fee this April. The fee amount is stated below and goes toward club improvements.
If you have questions, please contact your club. One-time annual fee amount: $20.00 WHAT?? I've never heard of an 'enhancement fee' assessed to people who don't have an ownership share in the entity assessing them. Private business owners (restaurants, grocery stores, beauty salons, fitness centers, etc.) don't include surcharges on their customer's bills for maintaining and future improvements to their businesses.
The owner pays these costs --- and then decide if they need to increase their prices as a result of these costs. Then the customer decides if they want to pay the higher price or not.
Apparently, keeping the monthly membership fees artificially low so they can attract new members, knowing they can make up any shortfall through the sneaky (and likely unadvertised) annual 'enhancement fee' is more important than conducting their business with integrity and transparency. Pathetic!
Product or Service Mentioned: Snap Fitness Membership.
Reason of review: Not as described.
Preferred solution: Let the company propose a solution.