Product: Snap Fitness Customer Care Clear all filters (15 of 15 reviews match)
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I wanted to personally let you know how outstanding I think Snap Fitness is in Dewitt, Iowa. The staff is extremely personable and quick to answer any questions. Ashley, Denise, and Dylan greet everyone who walks in without hesitation. The facility is always clean and...
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5.0
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Snap Fitness Customer Care
#1177584
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Snap Fitness - I told one thing, and then told another.

Ridiculous customer service. I was told that I could put my account on hold no problem. Because of confusion on Holly Ridge snap fitness’s management. My account was never put on hold and I was charged an additional month. Now I’m being told I need to backpay and the best they can do is knock three months off.
2.6
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Cleanliness
Customer service
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Equipment Quality
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Holly Ridge, North Carolina
Product
Snap Fitness Customer Care
#1175587
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I have tried to cancel this credit card charge from Snap fitness by email like they say to do. 3 months later I am still being charged by these crooks. Don't pay by credit card, better yet go somewhere else for exercise. I guess one thing, I am getting some cardio...
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Snap Fitness Customer Care
#1134488
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staff are not taking care of Male client without asking for money .they are only taking care of ladies client if ladies will not asking any help also.Franchise owner is very money minded and not taking care of client. he want for sales only.so one or two staff who is...
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Snap Fitness Customer Care
#1043667
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I went to work out there on January 2nd, and noticed that there were no staff members in the facility, i like to note that i do not like to work out in a health club that is unsupervised, do to safety reasons. What more can i say, i am a dissatisfied customer, it makes...
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4.3
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Snap Fitness Customer Care
#995968
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Snap Fitness Customer Care Review

No body bothered to contact with me after registered my complaint. ..no call ormails i have received Please help Regards Virendra 9560127633
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Snap Fitness Customer Care
#987870
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Snap Fitness Customer Care Review

Be careful when you join this gym they have the worst customer service they tell you that they will give you a discount through your insurance after 1 month but is not true and after you sign the year contrat and and you ask about your discount they tell you that is nut their problem if your insurance don't pay for it
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Snap Fitness Customer Care
#985306
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Conventionally I respect & revere the place I work in or train but I must divulge the quality of Snap fitness Lucknow doesn't render anything international in standards at all . Apart from few trainers I don't find anyone positive enough to support your personal or...
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1.8
Product
Snap Fitness Customer Care
I didn't like
  • Coocky attitude of trainers
#891926
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Its been almost an year i am working out in snap fitness. Hitech city,Hyderabad, India. No proper Machines, all are broken or some other the part of the machine will be missing, I gave a complaint to replace Skipping rope from past 1 Month but till now i haven't...
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1.5
Product
Snap Fitness Customer Care
I didn't like
  • Not being staffed adequately
  • Machine not working properly
  • Assumption that everybody likes the same type of music
#867188
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Snap Fitness Customer Care Review

Always to warm, ride creche staff,ignorant pt's who never say hi, should I keep going
2.0
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Customer service
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Snap Fitness Customer Care
#860599
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