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3.2
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Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Location
Price Affordability
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Staff
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1 comment

I have a temporary pass to a new facility in Happy Valley, Oregon for 3 months on a Groupon deal, but their business practices have already left a bad taste in my mouth for any relationship beyond this point. The cost was $25 up front, but they failed to inform people that they charge another $25 for a card to unlock the doors.

Although the cost is not much and the gym is clean, I will not do any further business with a company with such questionable ethics. Reading these reviews only reinforces my perception of sleazy business practices.

Product or Service Mentioned: Snap Fitness Gym Membership Free Trial.

Reason of review: Not as described.

Company wrote 0 public responses to the review from Sep 19, 2016.
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Anonymous
Portland, Oregon, United States #1223927

I made the above complaint on September 19 about paying extra for access card fees on a Groupon deal. The issue has since been resolved, attributed to miscommunication and I was given a full refund check.

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