My brother in law is the manager of the snap fitness in Crossett, AR. Me and his sister are having problems and have separated.
I went to workout on Friday August 3rd and my key wouldn't work. I figured maybe something had happened since it sat in my car on that hot day. Well the next day I went to use it again and the same thing, it didn't work. I called my wife and asked her to find out what was going on.
Her brother, Case Griever got smart with her and said my payment declined, which is BS. I had worked out Thursday August 2nd and the key worked fine, I got paid the next morning. If anything he should've ran the card again or contacted me ( he knows how to get ahold of me). Now he refuses to try it again.
He is clearly being vindictive and abusing his authority.
I have tried to contact the corporate office but can't get a hold of a real person. I have filed a complaint with the Better Business Bureau but don't know what else to do.